CROWN PLAYSAFE TOOLS

Crown encourages all guests to take regular breaks from gambling, and we may check in with guests from time to time. One of these friendly conversations is just a simple way for our team to check in with our guests and promote safe and enjoyable gambling experiences.

Guests observed to be gambling continuously for three (3) hours on an Electronic Table Game or six (6) hours on a Table Game will be approached and encouraged to take a fifteen (15) minute break from gambling.

As part of our commitment to safer and enjoyable play, we must take all reasonable steps to not allow a guest to gamble on an Electronic Table Game or Table Game for: 

• Twelve (12) or more hours of cumulative game play in any twenty-four (24) hour period.
• Forty-eight (48) or more hours of cumulative game play in any seven (7) day period.

If your time gambling reaches these limits, you will be required to take the following breaks: 

• Playing Twelve (12) or more hours in a day, we will require you to take a mandatory twenty four (24) hour break. 
• Playing Forty eight (48) or more hours in any seven (7) day period, we will require you to take a mandatory seven (7) day break.

Setting deposit limits is a helpful way to manage the money you spend on gambling.  

Crown Sydney encourages all guests to set deposit limits. A deposit limit is the maximum amount of funds you can deposit into your Crown Wallet each day/daily. If you reach your nominated deposit limit, you will not be able to deposit any new funds until the beginning of the next day. (Noting, Crown defines a ‘day’ as Midnight to Midnight).

Your deposit limit should be based on your comfort level and personal circumstances. To help keep your gambling safe and enjoyable, you should only gamble with money that you can afford to lose. 

You can manage your limits at any time by; 

• Visiting a Host desk or the Cashier
• Speaking to a Crown PlaySafe Advisor, located at our Crown PlaySafe Centre  

Please note, waiting periods apply to limit increases. If you have chosen to opt out of setting a deposit limit, you can opt-in at any time. 

*An important choice 
In the coming months, in accordance with regulatory changes, it will become a requirement to advise Crown of your deposit limit decision in order to play at Crown Sydney. You will have the choice to either set a limit, or decline to set a limit, but you must advise us either way.